Frequently Asked Questions

DzairStore is an Algerian marketplace that allows individuals and professionals to sell and buy products or services online with simplicity and security.

Click on “Sign Up”, then follow the steps to create your account with your email address and phone number. Once registered, you will be able to publish your ads and manage your sales.

Yes, registration on DzairStore is completely free. You can create an account and start selling without initial fees.

Sign in to your account, then click on “Create an ad”. Add a title, description, photos and choose the right category. After validation, your ad will be visible on the platform.

Each ad has a “Contact Seller” button. You can send a message directly via the platform to get more information.

No. Transactions are made directly between the buyer and the seller. DzairStore only provides a secure space to facilitate exchanges.

If you notice a suspicious activity or ad, click on “Report” or contact our support team via the contact page.

The badge is available to all sellers, regardless of the chosen plan. Simply send proof of identity or professional activity (Auto-entrepreneur, Commercial Register) to our team for validation.

Yes, absolutely. Every time you want to extend your store (whether before or after expiration), you can freely choose the plan that suits you best. Each payment simply adds the chosen duration to your current expiration date.

We accept payments via CCP, Baridimob, and bank transfer for maximum security.

Once your store is created and paid, our team verifies it in less than 24 business hours.

No, DzairStore is open to both individual artisans and registered businesses.

Your store and ads will be deactivated and no longer visible to the public. After a grace period, without renewal, all your data will be automatically and permanently deleted.

Yes! DzairStore is constantly evolving. New features (direct messaging, advanced stats, inventory management, etc.) will be added regularly to help you boost your sales.

Currently, your banner is displayed at the top of the home page (Hero Banner), the most visible location on the site. Other locations will be available soon.

Yes, you can request to modify your banner at any time by contacting our support team. The update will be made within 24 hours.

We accept JPG, JPEG, and PNG files. The recommended size for the home page is 965x250 pixels. Remember to keep the bottom of the image clear.

You can view the number of clicks and views on your banner directly from your advertiser dashboard (currently in development).